1. Introduction
Incofer S.A.S. (“Incofer,” “we,” “our”) is committed to protecting the privacy of users who visit our website, incofer.co, and interact with our services.
This Privacy Policy explains how we collect, use, store, and protect personal data in accordance with applicable data protection regulations, including Colombian Law 1581 of 2012 and the General Data Protection Regulation (GDPR).
2. Personal data we collect
We may collect personal data when you voluntarily provide it through our contact forms or direct communications, including:
- Name
- Email address
- Company name
- Phone number
- Any information you choose to share in your message
We do not collect sensitive personal data.
3. Purpose of data processing
Personal data is used exclusively to:
- Respond to inquiries or requests
- Provide information about our services
- Maintain professional communication
- Comply with legal or regulatory obligations
We do not sell, rent, or trade personal data.
4. Legal basis for processing
Data processing is based on:
- User consent
- Legitimate interest related to business communications
- Legal obligations where applicable
- Data storage and security
We apply appropriate technical and organizational measures to protect personal data against unauthorized access, loss, or misuse.
Data is retained only for as long as necessary to fulfill the purposes described above or as required by law.
6. Data sharing
We do not share personal data with third parties, except when legally required or when necessary to provide services through trusted providers under confidentiality agreements.
7. User rights
You have the right to:
- Access your personal data
- Request correction or updates
- Request deletion
- Withdraw consent at any time
Requests can be submitted using the contact details below.
8. Contact
Data Controller: Incofer S.A.S.
Email: info@incofer.co
9. Changes to this policy
We may update this Privacy Policy periodically. Any changes will be published on this page.